2025 AUW 211 Annual Report — Coming Soon
A first-of-its-kind look at real-time community needs across Hawai‘i—and how 211 data is driving action where help is needed most.
- Housing and food made up nearly 60% of all requests, revealing the state’s most urgent needs
- 20% increase in 211 contacts in 2025, driven by the government shutdown and SNAP funding crisis
- 51,576 calls, texts, and chats connected residents to critical support statewide
Aloha United Way 211
From "hello" to help. We've got you covered with over 4,000 local resources.
AUW 211 is Hawaiʻi's only statewide helpline connecting you with resources you need.
How can we help?
Select a method that works best for you.
When you call, a live voice is on the other end - ready to help.
Call 211
or local: 808-275-2000
toll-free: 1-877-275-6569
To help find resources in your area and for reporting purposes, please have your zip code, age, and gender identity available.
Text "Help"
to: 877-275-6569
To help find resources in your area and for reporting purposes, please have your zip code, age, and gender identity available.
Live Chat
7 am - 10 pm, 7 days a week.
To help find resources in your area and for reporting purposes, please have your zip code, age, and gender identity available.
Allow one business day.
To help find resources in your area and for reporting purposes, please include your zip code, age, and gender identity.
We're More Than You Think
Whether you need information and resources or immediate emergency assistance, our 211 Helpline Specialists are available to guide you. Based on your needs and location, we can find helpful resources that you can take advantage of right away.
A Trusted Resource & Vital Connection
AUW's 211 Helpline employs dedicated staff to curate and maintain resource data and programs. We are the best and most-trusted source of social service resources in the state of Hawaiʻi. Add your programs and services today. We will assist to connect 211 users with resources that best fit their geography and need.
Making an Impact on our Community.
Aloha United Wayʻs 211 statewide helpline connects people with the resources they want and may not know they need. 211 Specialists are trained to help you find food, shelter, financial assistance, childcare, parenting support, kūpuna care, disability services, job training and more. The service is free and confidential. The service data also helps improve policies and resources and is available free, as a community resource.