Aloha United Way’s 211 service is Hawai’i’s only comprehensive statewide information and referral helpline. Our 211 Specialists are specifically trained to help you find food, shelter, financial assistance, childcare, parenting support, kūpuna care, disability services, and health services related to COVID-19 and vaccinations.

How can I contact 2-1-1? Help is available state-wide using these methods:


Over 4000 resources.


Please include zip code


7am - 10pm, 7 days a week


Allow one business day

We are Here When Emergencies Happen.

211 is a partner in the state's emergency management plan, as well as city and county plans across the islands.

211 has the ability to mobilize statewide during times of disaster. 211 is a member of VOAD (Voluntary Organizations Active in Disaster) and is able to provide referrals during a crisis or disaster.

211 relieves pressure on the 9-1-1 phone system for non-emergency calls.

211 is a central point of contact for emergency responders to share up-to-date information on shelter locations, evacuation, routes, road closures and public health advisories.

211 has been a critical resource for disseminating information and referrals related to the COVID-19 pandemic, vaccinations, flooding, hurricane, eruptions and other emergencies.

211 "211 provides a hand up and a safety net by being a unified resource connecting those in search of social needs. Without 211, those most in need could go without services. With Aloha United Way and Maui United Way's partnership to have a local operator, we help bring empathy during some of our toughest times" Nicholas R. Winfrey, Chief Professional Officer, Maui United Way.                                             

How Can I Add a Resource or Listing in the Database?

The 211 database is filled with a variety or programs and if you have one to add, please utilize our provider portal which allows you to add a new resource, update an existing listing and more. The service is statewide, so all islands are represented in the database and in the data.

Our Local Staff

Jennifer Pecher

Sr. Director, 211 Community Response

King Zelee

Program Manager

Sai Mauai

Program Supervisor