Woman wearing a headset smiling directly at camera

Someone Who Listens

By Hailey Kurtenbach / December 23, 2022 /

Out of the wild variety of calls the 211 Statewide Helpline receives each week, occasionally our specialists connect with a caller who has a simple request — for somebody to listen and to be heard. Earlier this year, John Doe called 211 to share an idea for supporting individuals experiencing homelessness on the North Shore.…

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