Aloha United Way’s 211 service is Hawai’i’s only comprehensive statewide information and referral helpline. Our 211 Specialists are specifically trained to help you find food, shelter, financial assistance, childcare, parenting support, kūpuna care, disability services, and health services related to COVID-19 and vaccinations.

How can I contact 2-1-1? Help is available state-wide using these methods:

Call 211

or 1-877-275-6569

Search

Over 4000 resources.

Text

Please include zip code

Chat

7am - 10pm, 7 days a week

Email

Allow one business day

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We are Here When Emergencies Happen.

211 is a partner in the state's emergency management plan, as well as city and county plans across the islands.

211 has the ability to mobilize statewide during times of disaster. 211 is a member of VOAD (Voluntary Organizations Active in Disaster) and is able to provide referrals during a crisis or disaster.

211 relieves pressure on the 9-1-1 phone system for non-emergency calls.

211 is a central point of contact for emergency responders to share up-to-date information on shelter locations, evacuation, routes, road closures and public health advisories.

211 has been a critical resource for disseminating information and referrals related to the COVID-19 pandemic, vaccinations, flooding, hurricane, eruptions and other emergencies.

211 "In the immediate aftermath of the wildfires, 2-1-1 served as a trusted, accessible, and centralized point of connection for thousands of Maui residents navigating displacement, loss of housing, food insecurity, healthcare needs, and emotional distress. At a time when systems were overwhelmed, and information was rapidly changing, the 2-1-1 Call Center provided clarity, stability, and human-centered support. This service became a lifeline for individuals and families who had nowhere else to turn." Jeeyun Lee, Chief Executive Officer, Maui United Way.                                             

How Can I Add a Resource or Listing in the Database?

The 211 database is filled with a variety or programs and if you have one to add, please utilize our provider portal which allows you to add a new resource, update an existing listing and more. The service is statewide, so all islands are represented in the database and in the data.

Our Local Staff

Jennifer Pecher

Vice President, 211 Community Response

King Zelee

Program Manager

Sai Mauai

Program Supervisor