キャロリンハイマン

柔軟なサポート

By Carolyn Hyman / 2022年3月7日 /

AUW’s 211 Helpline is available by phone, text, email or online search. When “Lani” texted that she needed help for her husband, she was overjoyed to receive support so easily. “I didn’t know where to look for help so I was so happy to get the guidance. The information got me pointed in the right direction.” Lani’s husband is paralyzed and she wanted to find resources available for physical therapy. It was her first time reaching out to AUW’s 211 Helpline and she was touched by the professionalism and kindness of the Specialist who helped her. “She really made my day. I didn’t know where to start and now I’ll…

Read More

課税責任

By Carolyn Hyman / 2月 28, 2022 /

When “Lois” called AUW’s 211 Helpline, she wasn’t sure she was going to receive any assistance. “I thought the only time we could call was for food or shelter, but I saw a poster and thought I would try.” This is a common response, but the more than 4,000 resources available through the AUW 211 Helpline cover such a wide area, it’s better to call than try to find something on your own. Lois called for help with her taxes. “I didn’t know where to go this year,” she said. With a limited income and few resources, she needed to find help. The AUW 211 Specialist was able to refer…

Read More

それはスナップです

By Carolyn Hyman / 20222年2月21日 /

Katerina, a 61 year-old Waikiki resident called AUW’s 211 Helpline in a panic. “I received a letter that I needed to update my SNAP information otherwise benefits would stop. I asked a friend to help me with the computer because I don’t know how to do that stuff.” SNAP, otherwise known as the Supplemental Nutrition Assistance Program is a lifeline for many households and kūpuna like Katerina, in particular. Since the pandemic hit, Katerina’s hours cleaning vacation rentals have been cut to almost nothing. “There have been so many cancellations, I’m just not working enough hours,” she said. SNAP benefits make a difference in how much she has to eat…

Read More

Like Riding a Bike

By Carolyn Hyman / 2月 15, 2022 /

“I don’t know how to ride a bike. I’m embarrassed to admit it, but it’s true,” a recent 211 website visitor admitted with a laugh. Amy went on to explain that her daughter has a school bike function coming up, and the kids who don’t know how to ride will be sent to practice “circles” on a small basketball court. “She has motion sickness and I can imagine her riding in circles and falling over or throwing up,” Amy said. So, she went to auw211.org to see if there were any resources available to teach her daughter how to ride a bike before the “day of circles” arrived. She found…

Read More